Going through the bookmarks…why I haven’t pointed this out earlier is beyond me — Rocketpack…especially the articles by Raymi -[nqsfw]- she’s got some really funny stuff that makes me soil my panties.
Oh – and as for my work related project – how about this gem — “They start with the idea of, `OK, guys, be nice to customers.’ The research has shown that really the key to wonderful customer service is treating employees right. The employee will not treat the customer any better than they are being treated.” — still looking for more recent and relevant…
oh- and here’s one on how to play the game…[pdf]
if you want to borrow my marketing for the hospitality industry book (that the fuckers at GSU overcharged me for and then declined to buy back) you can. The entire book is based on the principle of treat your employees right and you will start a positive cycle that will end in success of the business.
You are just the most generous person named star I know – aren’t you?(switch to talking to cute puppy/baby voice) Yes you are! Yes you are a bebebobobee! Aaaaa-beeebebbeooo!! Is that funny? Does that tickle? Yes it does…yes it does— ooooooo you’re so cute I could just eat you up.
Um. I’m not gonna go that extreme. I’m just trying to prove a point. And I’m sure once the point is made it will just be meeshed off like it ain’t no thang…But NO! It be real an he bez recognize, yo.
Disturbing.